Strategy Oversee and manage the security infrastructure of the network. Lead and supervise a team of network security engineers. Direct and escalate issues related to network security technologies such as Zscaler, Checkpoint, Akamai, Neustar, Proofpoint and others. Act as a subject matter expert on network security. Stay abreast of technology industry trends and best prac

Provide remarkable customer service by handling inbound and limited outbound calls, providing problem resolution. Support moderately complex customer interactions, such as identifying fraudulent transactions, filing disputes and investigations, closing, or ordering debit cards, etc. Complete less complex account requests such as balance inquiries, reviewing transaction hi

Increase the Bank's profitability by cultivating new business relationships. Maintain and develop customer relationships, new business, and periodic review of existing loan arrangements. Negotiate proper loan structures, selling the Bank's credit and non credit products. Accept special projects in support of the team and community involvement. Maintain knowledge of corpor

Business Unit Risk Analyst Lead Disaster Recovery Specialist The Disaster Recovery Specialist role will provide comprehensive support for Technology Systems Disaster Recovery planning, integration, growth, and testing. This role is required to maintain IS DR readiness, integrate Technology's on going compliance with Comerica's DR Program, manage the Disaster Recovery Prog

Responsible for managing procurement processes in support of sourcing, purchasing and contract management. Prepare spend analytics and reporting, present data and analysis to Senior Management and responsible for tracking and reporting of spend and benefit (value/savings). Develop and implement process improvements, system controls and risk management. Run e Procurement s

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Daily roles/responsibilities, as reflected in the Operational Risk program Program Support proper execution of the program, i.e., ensuring that risk assessments, change management assessments, issue management program activities/tasks, operational loss/root cause analyses, emerging risk assessments, etc., are performed timely and in accordance with policy, framework, and

Daily roles/responsibilities, as reflected in the Operational Risk program Program Support proper execution of the program, i.e., ensuring that risk assessments, change management assessments, issue management program activities/tasks, operational loss/root cause analyses, emerging risk assessments, etc., are performed timely and in accordance with policy, framework, and

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Execute Second Line of Defense (SLOD) risk management functions relative to Technology Risk, Information Risk/Security risk management by working with the LOBs and other bank stakeholders/divisions to risk review areas, related processes, etc., providing credible challenge regarding risk assessments, controls, strategic direction and other activities pertaining to the LOB

Process all assigned transactional responsibilities within defined Service Level Agreement (SLA). Generate assigned reporting and monitor system activity to ensure transactional workflows are completed as prescribed. Participate in prescribed rotations of assigned responsibilities to ensure proper level of cross training is obtained. Serve as a point of escalation to eval

Strategy Facilitate development of a technical strategy that supports both the Domain strategy and the Enterprise Architecture strategy. Provide direction and oversight for design/development activities within the specified Domain. Lead the identification and analysis of Domain business drivers that determine key architecture requirements. Develop and maintain strong rela

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests